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Celibate App

FAQ

Frequently Asked Questions

Find answers to common questions about using Celibate. Tap a question to view its answer.

Getting Started & Profiles

Is Celibate free?

Celibate is free to download and join. Creating a profile, receiving daily matches, and chatting with your connections are also free. Optional Premium features are available for members who want additional functionality.

How do I edit my profile?

Open your Profile tab and select “Edit Profile.” From there, you can update the available profile information and photos. Be sure to save your changes before leaving the page.

How do I edit my match preferences?

You can adjust your age range and geographic distance in your dating filters. A Premium subscription unlocks additional preferences, including height, lifestyle habits, whether someone has children, and more.

Can I choose a different location?

Open your dating filters to adjust your location preferences. Select “Show All” for the broadest available results.

Choosing a specific location beyond the standard distance options is a Premium feature.

Your profile location and your dating-distance preference are two separate settings:

  • Change the location shown on your profile: Premium members can open the Profile tab, go to Settings, select “Location,” and choose a new location.
  • Find profiles farther away: Open your Dating Filters and adjust your distance preference. Select “Show All” to see the broadest available results, regardless of distance.

Changing your profile location is a Premium feature. You do not need to change your profile location simply to expand the distance of profiles shown in your feed.

Why am I not seeing profiles in my feed?

First, try selecting “Show All” in the location filter and expanding your age range or distance preferences.

You can also open Account Settings and select “Reset Profile Feed” to see profiles you previously skipped or disliked.

How do I reset my profile feed?

Open Account Settings and select “Reset Profile Feed.” This allows previously skipped and disliked profiles to appear again.

Can I view profiles I previously skipped or disliked?

Profiles you disliked may appear again automatically after you have viewed all other profiles that match your preferences.

Manually viewing profiles you previously disliked or skipped requires a Premium subscription. Premium members can access profile history from the Dating History tab or by tapping the clock icon at the top left of the Liked tab.

How do I bookmark a profile?

Tap the bookmark icon while viewing a profile to save it for later. Tap the bookmark icon again to remove it.

You can open your Bookmarks page from the bookmark icon near the top of the home screen. Premium members can access all of their saved profile bookmarks.

Why did a profile disappear from my bookmarks?

A profile is automatically removed from your bookmarks after you like, dislike, or match with that person. A profile may also disappear if the member deactivates or deletes their account.

How do I see people who liked me?

Free members see likes one at a time while browsing new profiles and receive an in-app notification when someone likes their profile. Premium members can also see their likes by visiting the “Who Likes Me” tab.

Why am I not getting any likes?

Receiving likes depends on other members’ preferences and activity, so Celibate cannot guarantee a certain number of likes. To improve your chances, make sure your profile is complete, use clear and authentic photos, write a thoughtful bio, and consider verifying your profile.

You can also review your Dating Filters and expand your distance or age preferences to discover and connect with more members. If you believe your profile is not visible or there may be a technical issue, please contact Celibate Support so our team can investigate.

Matching, Messaging & Calls

How do I message someone?

You can begin messaging someone after you have both expressed interest in each other. Once you and another member have liked each other, you will connect and can start chatting.

How do I end a chat or unmatch?
  1. Open the conversation you want to end.
  2. Tap the three-dot menu in the upper-right corner.
  3. Select “End chat.”
  4. Tap “End Chat” again to confirm.

Ending a chat permanently deletes the conversation for both participants and unmatches you from that person. You will no longer be able to view each other’s profiles, and this action cannot be undone.

Can I edit a message after sending it?

You can edit one of your messages for up to one hour after sending it, with a maximum of two edits per message.

Tap or press and hold your message, or tap the small edit icon beside it. Update the text and tap the checkmark to save your changes. Support messages and messages outside the editing window cannot be edited.

Can I see whether my message was read?

Chat read status is available as a Premium feature. Premium members can see whether messages in their conversations have been read.

Can I share my phone number or email address in a chat?

For community safety, you must verify your profile before sharing contact information such as a phone number or email address in a chat.

Open Profile Settings and select “Verify My Profile” to begin verification. If the recipient is not verified, Celibate may warn you before your contact information is sent.

How do I start a voice or video call?

Open the conversation with your match. If calling is available, tap the phone icon for a voice call or the video-camera icon for a video call at the top of the conversation.

If the call buttons are unavailable, the other member may not allow calls from this match, or calling may not currently be available for the conversation.

How do I allow or disable calls from a match?
  1. Open your conversation with that person.
  2. Tap the three-dot menu in the upper-right corner.
  3. Use the “Allow calls from this match” switch to enable or disable calls.

This setting applies only to that specific match.

How do I block and report a member?
  1. Open your conversation with that member.
  2. Tap the three-dot menu in the upper-right corner.
  3. Select “Block & report.”
  4. Choose the reason for your report and confirm.

The member will be blocked and removed from your matches.

Celibacy/Abstinence Tracker

What is the Celibacy/Abstinence Tracker?

The Celibacy/Abstinence Tracker records how long you have been celibate or abstinent and displays that duration on your profile.

You can let Celibate calculate the time automatically from a start date, or turn automatic tracking off and set the years and months manually.

How do I open the Celibacy/Abstinence Tracker?

Open your Profile tab, go to Settings, and select “Update Celibacy/Abstinence Tracker” under Actions.

You can also open Edit Profile and select the celibacy duration to update it.

How do I automatically track my celibacy time?

Open the Celibacy/Abstinence Tracker and turn on “Automatically track my time.” Select the date your celibacy or abstinence journey started, then tap “Update.”

Celibate will calculate the completed years and months from that date and update the duration shown on your profile automatically.

How do I manually set my celibacy time?

Open the Celibacy/Abstinence Tracker and turn off “Automatically track my time.” Use the Years and Months sliders to set your duration, then tap “Update.”

Manual values do not advance automatically, so you will need to update them when your duration changes.

How do I change my celibacy start date?

Open the Celibacy/Abstinence Tracker. With automatic tracking turned on, select “Started Celibacy,” choose the correct start date, and tap “Update.”

The duration on your profile will be recalculated from the new date.

How do I reset my Celibacy Tracker?

Open the Celibacy/Abstinence Tracker and select “Reset Tracker.” Choose “Start again today” to begin a new streak today, or choose “Choose another date” to enter a different start date. Then tap “Update” to save the change.

How do I remove my celibacy time from my profile?

Open the Celibacy/Abstinence Tracker, turn off “Automatically track my time,” set both Years and Months to 0, and tap “Update.”

When both values are 0, a celibacy duration is not shown on your profile.

Why won’t the tracker accept my date or duration?

The tracker cannot use a future start date or a date before your date of birth. A manually entered duration also cannot be longer than your age.

Choose a valid start date or reduce the manual years and months, then tap “Update” again.

Verification & Sign-In Help

How do I verify my profile?

Open Profile Settings and select “Verify My Profile.” You will be directed to Didit, our identity-verification provider, where you will upload an accepted form of identification and complete a face scan.

The first name on your Celibate profile must match the first name on your identification for verification to succeed.

Why did my profile verification fail?

Make sure the first name on your Celibate profile matches the first name on your identification. Use a clear, well-lit photo of an accepted identification document and ensure that all requested information is visible.

Return to “Verify My Profile” in Profile Settings to try again.

Is profile verification a background check?

No. Profile verification confirms that a member’s identity information and face match the identification they submitted. It is not a criminal or personal background check.

We recommend taking appropriate precautions, conducting your own research, and meeting in a safe public place when meeting someone for the first time.

What should I do if I did not receive my email-verification message?

Check your inbox and spam or junk folder. If you requested more than one verification email, use the link in the most recent message because older links may have expired.

You can return to the verification screen and request a new link if needed.

What should I do if my verification link expired?

Open the most recent verification email and use the link in that message. Older links may expire when you request another email.

If the latest link has also expired, return to the verification screen and request a new one. Check your spam or junk folder as well.

How do I reset a forgotten password?

On the sign-in screen, select “Forgot Password?” Enter the email address connected to your Celibate account and select “Send Reset Link.”

Check your inbox and spam folder for the password-reset email. Use the link in that email to create a new password.

Premium & Subscriptions

What is included with Premium?

Premium includes additional features such as unlimited likes, access to more profiles without breaks, the ability to see everyone who liked you, profile history, chat read status, expanded location choices, advanced profile filters, and access to all profile bookmarks.

Available features are displayed on the Premium screen before you subscribe.

How do I restore my Premium subscription?

Open the Premium screen and select “Restore your subscription.” Celibate will check the Apple or Google Play account currently signed in on your device for an active subscription.

Make sure you are signed in with the same store account that was used to purchase the subscription.

Why was no subscription found when I tried to restore Premium?

Make sure your device is signed in to the same Apple or Google Play account that was used to purchase the subscription. Then open the Premium screen and select “Restore your subscription” again.

If no active subscription is found, check the subscription status directly in your Apple or Google Play account.

How do I cancel Premium on an iPhone or iPad?
  1. Open the Settings app.
  2. Tap your name or Apple Account at the top.
  3. Select “Subscriptions.”
  4. Find and select your Celibate subscription.
  5. Tap “Cancel Subscription.” You may need to scroll down to find this option.

Deleting your Celibate account does not automatically cancel your subscription.

How do I cancel Premium on Android?
  1. Open the Google Play Store.
  2. Tap your profile icon.
  3. Select “Payments & subscriptions.”
  4. Select “Subscriptions.”
  5. Find and select your Celibate subscription.
  6. Tap “Cancel subscription” and follow the instructions.

Deleting your Celibate account does not automatically cancel your subscription.

Account Management

How do I deactivate my account?

To temporarily hide your profile, open the Settings page and select “Deactivate Account” near the bottom of the page.

Deactivation does not permanently delete your account. If you have an active Premium subscription, deactivating your account does not automatically cancel it.

How do I reactivate a deactivated account?

Sign in to Celibate using your existing account information and follow the reactivation prompt.

A permanently deleted account cannot be reactivated.

How do I permanently delete my account?

Open the Settings page and select “Delete Account” near the bottom of the page.

Account deletion is permanent and cannot be reversed. Your matches, messages, and account history will be deleted.

Deleting your account does not automatically cancel an active Premium subscription. You must cancel the subscription separately through Apple or Google Play.